Win 8 crashed tried to do a full wipe

Discussion in 'Windows 8 Support' started by johnswindle, Mar 7, 2013.

  1. johnswindle

    johnswindle

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    My computer crashed and I had to do a full wipe, During that time frame the computer got unplugged so now i have no way to recover the blue screen is asking for a install disc or image recovery which i dont have, any way around this.
     
    johnswindle, Mar 7, 2013
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  2. johnswindle

    Ace

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    You don't have a recovery disk or install disk? How did you intend on doing a system restore without these? How did you install Windows 8 when you first got it?

    What is the BSOD error?
     
    Ace, Mar 7, 2013
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  3. johnswindle

    Trouble noob whisperer Moderator

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    Hello and welcome to the forum.
    First may we ask, how did Windows 8 come to be installed on your computer?
    Did you install it?
    From what source or media?
    Did it come preinstalled?
    Do you have any media that came with it, or does the computer have a recovery partition?
    What is "a full wipe"?
    How were you performing this and what was going to be your next step following the "full wipe"
    Regards
    Randy
     
    Trouble, Mar 7, 2013
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  4. johnswindle

    johnswindle

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    I had windows 7
    upgrade via download
    from microsoft
    It did tru a partition of the hard drive now its gone
    Where it deleted everything and restore back to default
    I was using the blue screens advance options
    Reset your pc
    now when i do that it ask for install disc or recovery media
     
    johnswindle, Mar 7, 2013
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  5. johnswindle

    Trouble noob whisperer Moderator

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    Sounds like you'll need to access the email that you received from Microsoft regarding your purchase of Windows 8. That email should contain both your product key as well as links to obtain the media from your account.
    I assume you have the means to reinstall windows 7 from which you can perform the upgrade again.
    I might suggest that this time instead of performing a live update you might want to consider obtaining the ISO and burning that to a DVD or USB Thumb Drive, so that in the future you are not without installation / repair media.
    Keep us posted.
     
    Trouble, Mar 8, 2013
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  6. johnswindle

    johnswindle

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    Well I got some great news, I tried to installing windows 7 and having that fail on me. I had a windows 7 Korean on my laptop. After pondering I downloaded Windows 8 Enterprise (trail version) and made a dvd of that ISO and installed it no problems. Then I went and downloaded Window 8 Pro which I still had the PID for and installed it with making and ISO dvd. Due to the fact you cant upgrade the trail I had to reboot the computer to boot off the new windows 8 pro ISO DVD and reinstalled the OS. Entered my product key, and sure enough Im back on running windows 8 Pro.

    Well that was a lesson learn. Maybe this might help anyone who needs this type of repair. But def. make a ISO DVD or Bootable USB ISO so you don't have to do this long process.

    Thanks
     
    johnswindle, Mar 8, 2013
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  7. johnswindle

    Trouble noob whisperer Moderator

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    Good work. Glad to hear that you were able to resolve your problem and thanks for posting back and informing us as to your resolution.
    Hope to continue to see you around the forum.
    Regards
    Randy
     
    Trouble, Mar 8, 2013
    #7
  8. johnswindle

    DarkRepulser

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    So is it resolved then? You practically burnt yourself a Windows installation disk using another computer, or?
     
    DarkRepulser, Mar 8, 2013
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