W8 - Installing Driver - Access Denied...

Discussion in 'Windows 8 Support' started by martinp, Sep 21, 2014.

  1. martinp

    martinp

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    Using W8x64Pro, I have a problem installing an legitimate HP printer driver for my HP USB printer. I have at least three HP drivers that should, by all rights install, but none will because W8 always throws an "ACESS DENIED" error message when trying to install one of the drivers. I need a printer.

    It would appear I have access problems, but I am not sure which files, folders, or other 'objects' I need to check and/or where those files are to be found. Any Suggestions ???

    thank you
     
    martinp, Sep 21, 2014
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  2. martinp

    Trouble noob whisperer Moderator

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    I ran into this recently when attempting to help a friend with a similar problem.
    I can't remember how I finally managed to resolve it but I think it was either one of two, or possibly both of these two programs.
    One was a Citrix based program it may have been GoToMyPC
    referenced here http://h30434.www3.hp.com/t5/Printe...on-blocked-because-of-quot-group/td-p/2680521
    The other was a program called Driver Manager
    referenced here http://answers.microsoft.com/en-us/...-drivers/1699a4d7-b810-4b6f-899b-e3513f65f99d
    Good luck and if you find something different as a possible solution please post back and let us know.
     
    Trouble, Sep 21, 2014
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