Unusual box has appeared on my screen

Discussion in 'Windows 8 Support' started by Notsosavvy, Oct 3, 2015.

  1. Notsosavvy

    Notsosavvy

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    I have windows 8.1, use Mozilla Firefox 41.01. Also have Chrome and IE. Yesterday when I started my computer a small white box about 2 " by 1" appeared at the bottom right. Says "software download" complete with the option to "install now or install later". Nothing happens if I right click or click on it directly. If I check install later it moves to the bottom lift side of my screen. I have not downloaded any software or clicked on any box ads on the intranet. At 85, I don't stream music or watch online movies. I am not going to install something that I do not know what it is. I have run Malware bytes and Glary Utilities . Found nothing..I have checked the start up menu and nothing unusual is there. I am not very tech savvy, but can anyone tell me what this is and how can I get rid of it.
     
    Notsosavvy, Oct 3, 2015
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  2. Notsosavvy

    Notsosavvy

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    Just wanted to let everyone know I received a response from another windows forum and the program that was suggested to try found my problem. It is now fixed. Thanks for letting me post here.
     
    Notsosavvy, Oct 4, 2015
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