Somewhat annoying BSOD

SOLVED Discussion in 'Crashes, BSODs and Debugging' started by LoneWolfMage, Mar 14, 2014.

  1. LoneWolfMage

    LoneWolfMage

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    Well..

    ANOTHER Blue screen today.

    It seems, from what I was able to tell .. from Blue Screen View that its my network driver AGAIN.. even tho the one I have installed is newer than the one from the mfg. website.

    Not EXACTLY sure how to go about getting the old driver back on :confused: and force windows to take that one, even though it's for Win 7, because I THINK that MAY solve the issue. Seeing as though this seems to be a recurring issue.

    What I was doing/had running:
    - 2 Website Tabs
    -ooVoo vid and voice chat.
    - Possibly Outlook for emails.(not 100% sure on this one cause the Blue screen happened so fast.. I MAY have shut it down before the Blue Screen though)

    Link to dumps ->> http://www.mediafire.com/download/miap9zmr38fatcs/5.17.2014.zip
     
    LoneWolfMage, May 18, 2014
    #61
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  2. LoneWolfMage

    Shintaro Moderator

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    Try uninstalling and reinstalling the driver from Safe Mode.

    Also could you have a look at the Properties of the network card (Local Area Connection) -> Configure -> Advanced Tab.
    Look for a setting called "Transmit Buffers" increase it to 512

    Also in Driver Verifier enable:
    DMA Chacking
    I/O verification
     
    Shintaro, May 18, 2014
    #62
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  3. LoneWolfMage

    LoneWolfMage

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    Shintaro~

    I did what your suggested regarding the Network properties and verifier(changing transmit buffers to 512).I didn't try the network drivers in safe mode YET. I will do that later today if you still want me to.

    After I adjusted the verifier however, it Blue Screened IMMIDIATELY when rebooting but after I entered my password to unlock my computer, didn't even get to desktop.

    Tried to reboot twice and it Blue screened each time.

    I entered the computer in Safe mode, and Disabled Verifier to be able to boot normally (with out blue screening)
    I am now running WITHOUT verifier running, to be able to post this ,, and I wont re enable it unless you tell me to.


    I will add the link to the Dumps in my next post once I upload them to media fire.
     
    Last edited: May 18, 2014
    LoneWolfMage, May 18, 2014
    #63
  4. LoneWolfMage

    LoneWolfMage

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    LoneWolfMage, May 18, 2014
    #64
  5. LoneWolfMage

    Shintaro Moderator

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    Can you try just DMA checking, please.
     
    Shintaro, May 18, 2014
    #65
  6. LoneWolfMage

    LoneWolfMage

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    Shintaro~

    Re enabled verifier with the original settings you suggested previously in this thread as well as DMA checking enabled and I/O verification disabled. Same result,(blue screen after entering password, would not boot to desktop) .

    I restarted in safe mode and did the same original settings suggested earlier in the thread, a second time , difference being DMA checking not enabled and I/O verification Enabled.

    Same result (blue screen after entering password would not boot to desktop).

    Rebooted AGAIN, in safe mode, and disabled verifier entirely and now booted in normal mode and running normally.

    Link to dumps will be coming in a few minutes.
     
    LoneWolfMage, May 18, 2014
    #66
  7. LoneWolfMage

    LoneWolfMage

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    LoneWolfMage, May 18, 2014
    #67
  8. LoneWolfMage

    Shintaro Moderator

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    Mate,

    Uninstall the Video driver. Then when you go to re-install it, , the current version is ok, choose "Custom" install and ONLY install the Driver nothing else.
     
    Shintaro, May 19, 2014
    #68
  9. LoneWolfMage

    LoneWolfMage

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    Shintaro~

    Regarding the video driver.

    I have the latest installed. There IS a beta available but not sure if I should go that route(only if you suggest it), there's really nothing in it that I currently need.. so basically I'll avoid that.(again unless you say other wise)

    Regarding the "extra stuff' the only thing 'extra' I have is GeForce experience. Ii makes things easier for me to do driver updates, as well as optimize for my games. I have NOT had any problems with it since I have had it installed. Pretty much since they implemented it with NVidia cards.

    Other than if you were referring to the blue screens form yesterday which happened when you suggested that I change the parameters of verifier. As near as I can see with Blue Screen View which shows all by blue screens since April 4 2014, The ones from yesterday are the ONLY ONES that refer to anything NVidia related.

    Mind you I'm not adverse to your suggestions ,(and will still do as you suggest if its needed) just wondering when everything regarding NVidia is at its most recent, and there have been no problems with it, why I should uninstall and reinstall it.
     
    LoneWolfMage, May 19, 2014
    #69
  10. LoneWolfMage

    Shintaro Moderator

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    Mate,

    The latest driver is unfortunately no guarantee that the crashes will stop.

    The latest crash seemed to point to nvStream. Which I understand to be a NVidia driver.
    Code:
     # Child-SP  RetAddr  Call Site
    00 ffffd001`78405718 fffff800`c10b6258 nt!KeBugCheckEx
    01 ffffd001`78405720 fffff800`c10a7fcf VerifierExt!SLIC_abort+0x5c
    02 ffffd001`78405760 fffff800`c10a8000 VerifierExt!SLIC_ObReferenceObjectByHandle_entry_IrqlObPassive+0x23
    03 ffffd001`78405790 fffff800`a429f8e9 VerifierExt!ObReferenceObjectByHandle_wrapper+0x30
    04 ffffd001`784057d0 fffff800`c5119146 nt!VerifierObReferenceObjectByHandle+0x49
    05 ffffd001`78405810 fffff800`c5118574 NvStreamKms+0x2146
    06 ffffd001`78405850 fffff800`c5118316 NvStreamKms+0x1574
    07 ffffd001`78405890 fffff800`c10b0832 NvStreamKms+0x1316
    08 ffffd001`784058d0 fffff800`a4281911 VerifierExt!xdv_IRP_MJ_DEVICE_CONTROL_wrapper+0xfe
    09 ffffd001`78405930 fffff800`a40148f2 nt!IovCallDriver+0x3cd
    0a ffffd001`78405980 fffff800`a40151c6 nt!IopXxxControlFile+0x8d2
    0b ffffd001`78405b20 fffff800`a3d777b3 nt!NtDeviceIoControlFile+0x56
    0c ffffd001`78405b90 00007ff9`2c0dabfa nt!KiSystemServiceCopyEnd+0x13
    0d 00000000`010be238 00000000`00000000 0x00007ff9`2c0dabfa
    
    Also lets rename the aswHwid.sys Avast driver.
    Open a cmd prompt as Administrator:
    Code:
    cd c:\windows\system32\drivers
    ren aswhwid.sys aswhwid.bak
    
    Reboot.

    Then please uninstall the NVidia software & Drivers and only re-install the Drivers.
     
    Shintaro, May 20, 2014
    #70
  11. LoneWolfMage

    LoneWolfMage

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    Shintaro~

    I did the following.(all steps listed in the order I performed them)
    -Uninstalled everything Nvidia Related.
    -Installed ONLY Nvidia driver.(hopefully able to reinstall the other stuff soon, as I don't know what effect not having the Physics and control panel will have on my games.)
    -Rebooted.
    -Set parameters on Verifier as per original post (the original 7 settings) you made for the settings and drivers. Selected all NON Microsoft drivers either named by vendor specifically or labeled as <unknown> in verifier.
    -Rebooted.
    -Renamed the ashwid.sys to ashwid.bak via Administrator Command Prompt.
    -Rebooted.

    I also moved my files BACK onto my WD for easier access/finding.


    No ill effects .. SO FAR .

    **Edited to add: Wondering how that Avast 'driver' ended up on there , I ran the clean up tools you recommended to remove Avast from my computer ? And HAVE NOT reinstalled Avast***
     
    Last edited: May 20, 2014
    LoneWolfMage, May 20, 2014
    #71
  12. LoneWolfMage

    Shintaro Moderator

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    I don't know what is going on with Avast lately, they seem to be having some problems.
    Yep, the uninstallers should have removed that file.

    Keep us updated on how your computer is going.
     
    Shintaro, May 21, 2014
    #72
  13. LoneWolfMage

    LoneWolfMage

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    Shintaro~

    As far as Avast, I too am wondering what the heck is goin on , I have used it for YEARS ,, with out many problems, at least nothing that couldn't be solved by manipulating the settings in the program. Unfortunately until they 'fix' the issue, looks like I wont be using it for a bit :( )

    With regard to (other than Avast) what may have been the 'root cause' of my Blue Screens. Any potential idea ? Granted, there have been quite a few adjustments made since I originally started this thread, but was just curious since you have been looking at the dumps , if you have any possible idea?

    It SEEMS (to me ) that after I did that adjustment to the network card properties, that DID help. Yesterday I was playing Neverwinter, and had a ooVoo running with 2 people in a a chat with me (vid and voice enabled) and no issues. (No blue screen or 'jittering/stuttering') and I was doing that for at least a good 3 hours

    Also was wondering if you think at this point if it would be safe for me to possibly reinstall the stuff I uninstalled from Nvidia ?There were only 3 things, other than the Driver, that I had installed; Nvidia Control Panel , GeForce Experience and Pysix System Software. As I mentioned I use that software for games as well as for updates to Nvidia, as well as ease of making other adjustments when they are necessary. And much like Avast, those have not been a issue other than the Blue Screens I had when you had me adjust the parameters of Verifier.

    Speaking of Verifier, do you want me to keep it running ? If so for how long of a a potential(if possible) time frame ?

    I'll keep this thread 'open' for a few days(till the end of the week), in case I get another Blue Screen, if I do not get a blue screen then I will mark as solved.

    Thanks for you help so far.
    ~LoneWolf
     
    LoneWolfMage, May 21, 2014
    #73
  14. LoneWolfMage

    Shintaro Moderator

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    Mate,
    It is best to leave it for another day or so, just to make sure. Then make a System Restore Point, install just one application, leave it for a couple of days and if all is good, create another System Restore Point, try another application.......etc.... It is a slow method, but it will allow you to easily back out of something if the computer starts to crash again.

    Please keep verifier on and please keep the thread updated, that way we can help if some issues "crop up" when you start re-installing things.

    Could you please put aswhwid.bak in a zip file and upload it to the forum for me please.
     
    Shintaro, May 21, 2014
    #74
  15. LoneWolfMage

    LoneWolfMage

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    Shintaro~

    As far as the installation of the programs. I was already thinking the same as you with waiting for a couple days and such. :) I will definitely keep you posted if any issues crop up.

    As well as how things go with installing the different programs so you there is also a 'running list' of things in case anyone seems to be having an issue and happens to com across this thread.

    As requested the file is zipped and attached to this post.
     

    Attached Files:

    LoneWolfMage, May 21, 2014
    #75
  16. LoneWolfMage

    LoneWolfMage

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    Shintaro~

    Well...
    I'm glad I waited on reinstalling anything that was removed.

    Got another Blue Screen. About 10 minutes after I booted the system up before work to check e mail and other forums.

    Had IE going on a website and Outlook for e mail.

    Link to Mini and Kernal Dumps http://www.mediafire.com/download/1e6lse9b2l44b90/5.22.2014.zip

    I wont be around till later today have to work today till about mid afternoon (my time in the U.S.) So I wont be able to do anything on the system till I get home.
     
    LoneWolfMage, May 22, 2014
    #76
  17. LoneWolfMage

    Shintaro Moderator

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    Mate,

    The video driver is being blamed for the crash.
    Could you download and older version of the video driver and install only the driver.

    Code:
     # Child-SP  RetAddr  Call Site
    00 ffffd000`ff408c78 fffff802`aa7f7bb6 nt!KeBugCheckEx
    01 ffffd000`ff408c80 fffff802`aa7f8600 nt!MiCheckSpecialPoolSlop+0x8a
    02 ffffd000`ff408cc0 fffff802`aa89a376 nt!MmFreeSpecialPool+0x14c
    03 ffffd000`ff408e00 fffff800`33ec82b4 nt!ExFreePoolWithTag+0x1096
    04 ffffd000`ff408ed0 fffff802`aac6f130 VerifierExt!ExFreePoolWithTag_wrapper+0x10
    05 ffffd000`ff408f00 fffff800`3572a235 nt!VerifierExFreePoolWithTag+0x44
    06 ffffd000`ff408f30 fffff800`35814bd2 nvlddmkm+0xd3235
    07 ffffd000`ff408f60 fffff800`35834588 nvlddmkm+0x1bdbd2
    08 ffffd000`ff4090b0 fffff800`35835667 nvlddmkm+0x1dd588
    09 ffffd000`ff409180 fffff800`357ea5a3 nvlddmkm+0x1de667
    0a ffffd000`ff4091e0 fffff800`357471b9 nvlddmkm+0x1935a3
    0b ffffd000`ff4092b0 fffff800`3574744c nvlddmkm+0xf01b9
    0c ffffd000`ff409340 fffff800`35f7cca3 nvlddmkm+0xf044c
    0d ffffd000`ff409370 fffff800`35f7c6c3 nvlddmkm!nvDumpConfig+0x2794bb
    0e ffffd000`ff409450 fffff800`35f7bd2d nvlddmkm!nvDumpConfig+0x278edb
    0f ffffd000`ff409480 fffff800`356c879a nvlddmkm!nvDumpConfig+0x278545
    10 ffffd000`ff4094e0 fffff800`35f6c4b6 nvlddmkm+0x7179a
    11 ffffd000`ff409610 fffff800`350c3a9d nvlddmkm!nvDumpConfig+0x268cce
    12 ffffd000`ff4096b0 fffff800`350a47f2 dxgkrnl!DXGDEVICE::DestroyAllocations+0x29d
    13 ffffd000`ff4097c0 fffff800`350a630f dxgkrnl!DXGDEVICE::DestroyAllDeviceState+0x172
    14 ffffd000`ff409820 fffff800`350c6935 dxgkrnl!ADAPTER_RENDER::DestroyDevice+0xa7
    15 ffffd000`ff409850 fffff800`350b2655 dxgkrnl!DXGPROCESS::Destroy+0x2e1
    16 ffffd000`ff409910 fffff960`00118781 dxgkrnl!DxgkProcessCallout+0x135
    17 ffffd000`ff409970 fffff960`00119e8f win32k!GdiProcessCallout+0xed
    18 ffffd000`ff409a10 fffff802`aa9e2e1e win32k!W32pProcessCallout+0x53
    19 ffffd000`ff409a40 fffff802`aa9e3373 nt!PsInvokeWin32Callout+0x42
    1a ffffd000`ff409a80 fffff802`aa992ed5 nt!PspExitThread+0x4d3
    1b ffffd000`ff409b90 fffff802`aa7637b3 nt!NtTerminateProcess+0xfd
    1c ffffd000`ff409c00 00000000`77a62772 nt!KiSystemServiceCopyEnd+0x13
    1d 00000000`0084ecb8 00000000`00000000 0x77a62772
    [CODE]
     
    Shintaro, May 22, 2014
    #77
  18. LoneWolfMage

    LoneWolfMage

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    Shintaro~

    Yes I could download an older version of the driver ..

    Not meaning to be particularly rude or any thing .. but .. WHY .. you just recently ( Post #70 of this thread) had me uninstall things completely for Nvidia.. and reinstall DRIVER ONLY .. to the most recent.. which I did ..


    I do realize /understand that diagnosing and solving Blue Screens can be a 'Pain in the a$%" but this is , in my opinion, ....is .getting really ridiculous its seems as though things are going from one extreme to the other .. (blue screen every 2 weeks at the longest . to blue screen every 2 days at the least)

    Something just doesn't 'seem right'


    I'm going to run CCleaner and Defragler tonight(full defrg) .. ( I wil make sure that the dump files are not deleted.. for archival sake)

    As per recommendation . I WILL NOT install any programs that were advised to not install ( Avast or extra Nvidia software)

    I will also upload ( in my next post) ALL Mini dump files from (From April 5th till May 22nd )

    As well as my most recent kernel dumps for comparison sake..

    And will put I a link to the files in my next post. AFTER I run CCLeaner and Defraggler
     
    LoneWolfMage, May 23, 2014
    #78
  19. LoneWolfMage

    Shintaro Moderator

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    Mate,

    Your not being rude. It is good to ask questions!

    The reason I want you to try installing a older version of just the drivers is because you have older hardware. Sometimes the manufacturer makes changes and assumptions that the hardware will no longer be in use.

    My presumption is that the older driver most likely worked for a while when it was first installed and as time went on the problems started, perhaps from driver updates.

    For example one my 18 month old HP Envy M6 has the latest AMD video driver and it is doing all kinds of weird stuff. So I will install the previous driver to get the stability back.

    Bottom line I am hoping that it is not your motherboard as it appears to be the only common factor.
    We have tested most other things.You are correct, things seem a bit silly.
    But I would prefer to have as much proof as I can before giving up and blaming your 5 year old motherboard.

    I have often asked more experienced people than me "is there a way to accurately prove faulty hardware" and the answer is "only sometimes when there is a specific crash".
    Remember it is your computer producing the crash files, I am only suggesting changes to try and make it happy.

    If you prefer me to explain the crashes in a bit more technical detail then all you need to do is ask. I normally don't do that because it can often come across as rude.
     
    Shintaro, May 23, 2014
    #79
  20. LoneWolfMage

    LoneWolfMage

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    Shintaro~

    Thanks for your kind response ( about not being rude) .. I like to learn about things.. ..so a bit more 'technical detail' would be a good thing .. just not too much .. again remember ..I'm learning .. and no I would not find the extra details as being rude.

    Here is what I will do ..

    I'll upload all my mini dumps (those that I have from April of this year till current) as well as my Kernal dump.. as I had mentioned I would do .. and you can take a look at them (If you don't mind) .. and see what might be a common factor.. I'll post a link to them in my next post ..

    IF .. it ends up being my Motherboard.. I'll do what I can near the beginning of next month to get a more up to date Motherboard.. (no guarantees but ill try) If I have to 'live' with the Blue Screens .. i'll live with them.. till I can get a new Motherboard... I've been thinking about it any way ..

    Just a matter of finances .. and what I should actually go for ..I mean I DONT need .. ALOT of power/clocking so something basic would be nice and something that would be able to take what I have (component wise) and work correctly..

    Again thank you for you kind response .. it's much appreciated.

    Dump files will be in my next post.
    ~LoneWolf
     
    LoneWolfMage, May 23, 2014
    #80
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