reinstalling from recovery discs.

Discussion in 'Windows 8 Support' started by citroen, Aug 15, 2016.

  1. citroen

    citroen

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    I am wanting to restore my Acer V3-571 laptop to factory settings.When I try to do it I get the message "Some files are missing.Your Windows installation or recovery media will provide these files".When my laptop was new,I made 3 CD's of factory default discs.I have since changed my hard drive to a SAMSUNG ssd.can someone please give me step by step instructions how to restore to factory settings using these discs.I am not very computer savvy so could you make it simple for me to follow.My OS is Windows 8.1.
     
    citroen, Aug 15, 2016
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  2. citroen

    kioptom

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    Create a new user account, then try to reset or refresh and see if the problem continues
     
    kioptom, Aug 24, 2016
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  3. citroen

    citroen

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    Thank you for your reply.I will try that.
     
    citroen, Aug 24, 2016
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