problem removing program

Discussion in 'Windows 8 Support' started by bproctor, Nov 13, 2012.

  1. bproctor

    bproctor

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    Thanks for all replies in advance. I was uninstalling an application and it appeared to be hung so I went into the task manager and stopped it in the middle of the uninstall. Now it fails when I try to uninstall the program. I went in and remove all registry keys and removed most of the files on my C: drive but the pieces that are under the windows directory will not allow me to delete them saying that I need system authority. The software also will not reinstall saying that a version is already installed. How can I get system authority to remove these files? The software application is CITRIX.
     
    bproctor, Nov 13, 2012
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  2. bproctor

    davehc

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    Try this attachment. Run the .reg and then you will find, when you click an item, it will give you the option to take ownership.
     

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    davehc, Nov 13, 2012
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