After buying a new copy of 8.1 it tells me now I must put in a password that have not the slightest idea what they are talking about. I never set up any password. Also, to reset the password I need a floppy disc drive-I haven't had a floppy drive in over 10 years-they have got to be kidding? Getting help from Microsoft is simply impossible because they pull the same nonsense about a password and I don't want to call someone on the damn phone. I was going to put the install disc but though I would ask someone first. The install took over 2 hours.