HP TouchSmart 9300 Elite All-in-One w/Windows 8.1 will not boot up

Discussion in 'Crashes, BSODs and Debugging' started by Dennis, Jan 8, 2020.

  1. Dennis

    Dennis

    Joined:
    Mar 12, 2017
    Messages:
    4
    Likes Received:
    0
    This was a gift from someone that has since passed away so I can't ask him. I know the hard drive was replaced by the gifter and it now has Windows 8.1 on it. BIOS is ING_707.

    An SSD hard drive from an HP laptop was booted up with this pc via a USB adapter to try to save some info on the drive. It did
    boot up to that drive and the info was saved. But, now the HP TouchSmart 9300 will not boot up. I get an error message code of 0xc000021a. The built in diagnostics does not fix the problem. I have tried resetting the BIOS to factory default and that did not help.I'm hoping to not have to reinstall Windows as I'm not sure that will solve the problem. I have wondered if resetting the CMOS would help but I have never had one of these apart. I can't fins a BIOS update on the HP site.

    Any suggestions greatly appreciated....
     
    Dennis, Jan 8, 2020
    #1

    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.
Similar Threads

  1. Microsoft will not be adding back the Start Button

  2. HP all in one printer/scaner

  3. Windows 8.1 will be a free upgrade, will begin public beta testing on June 26 - Extremetech

  4. Hello one and all.

  5. all icons on one side

  6. Windows 8.1 will NOT BOOT without DVD in drive

  7. Drivers for an HP 9300 Elite All-in-One touch screen.

  8. My computer startup for windows 8 will not work

Loading...