email alerts not forthcoming

Discussion in 'Announcements, Suggestions and Feedback' started by davidhk129, Sep 29, 2013.

  1. davidhk129

    davidhk129

    Joined:
    Sep 8, 2013
    Messages:
    399
    Likes Received:
    35
    I have not been receiving alerts of new relies to the threads I have participated in.
    For about a week, I needed to login to the forum to find out.
    Not a big deal, but would like to inform the forum admin of this matter.
     
    davidhk129, Sep 29, 2013
    #1
    1. Advertisements

  2. davidhk129

    Ian Administrator

    Joined:
    Jan 26, 2010
    Messages:
    553
    Likes Received:
    76
    Location:
    UK
    Thanks David, I'm not sure why this is happening as everything looks ok at this end (it seems to be sending ok). Could you please check that it hasn't ended up in your junk mail folder please?

    Also, are the first two checkboxes ("Automatically watch threads that you create or when you reply" and "and receive email notifications of replies") on this page enabled?: https://www.win8forums.com/account/preferences

    Is anyone else having this problem?
     
    Ian, Sep 30, 2013
    #2
    1. Advertisements

  3. davidhk129

    davidhk129

    Joined:
    Sep 8, 2013
    Messages:
    399
    Likes Received:
    35
    Yes, those boxes mentioned are checked.
    Your reply has not reached my Inbox either.
    I posted this reply at ...... 10:59 am EST., Sept 30th.
     
    davidhk129, Sep 30, 2013
    #3
  4. davidhk129

    Ian Administrator

    Joined:
    Jan 26, 2010
    Messages:
    553
    Likes Received:
    76
    Location:
    UK
    Are you running any anti-spam or junk filters? I wonder if it's being blocked somewhere.

    Is anyone else getting this same problem?
     
    Ian, Sep 30, 2013
    #4
  5. davidhk129

    Trouble noob whisperer Moderator

    Joined:
    Jan 15, 2013
    Messages:
    715
    Likes Received:
    131
    Location:
    N.W. Indiana
    Nothing here.... no problem. I seem to be getting my email notifications in a reasonably prompt and timely manner.
     
    Trouble, Sep 30, 2013
    #5
  6. davidhk129

    davidhk129

    Joined:
    Sep 8, 2013
    Messages:
    399
    Likes Received:
    35
    I was investigating along that line too.
    I don't believe that is the case.

    I have 2 laptops......
    1. one has win 8.1 rtm 32-bit, with Windows defender and Malwarebytes (free edition)
    SmartScreen Filter not enabled.
    Enhanced Protected Mode turned off

    2. one has win 7 64-bit, with Avast (free edition) and Malwarebytes (free edition).
    Smartscreen filter not enabled.
    Enhanced Protedted Mode is turned off.

    Both laptops are not receiving alerts from this forum.

    No, they are not in Junk folder.
     
    davidhk129, Sep 30, 2013
    #6
    Ian likes this.
  7. davidhk129

    davehc

    Joined:
    Feb 2, 2010
    Messages:
    884
    Likes Received:
    152
    Location:
    Denmark
    I don't subscribe, as I am in here anyway a couple or so times a day. But, for the test, I have done so in this thread. Standing by!
     
    davehc, Sep 30, 2013
    #7
  8. davidhk129

    Ian Administrator

    Joined:
    Jan 26, 2010
    Messages:
    553
    Likes Received:
    76
    Location:
    UK
    Testing testing 123 :)

    I've made a change to the server to see if this helps!
     
    Ian, Sep 30, 2013
    #8
  9. davidhk129

    davidhk129

    Joined:
    Sep 8, 2013
    Messages:
    399
    Likes Received:
    35
    Your reply has reached my Inbox, in both computers.
     
    davidhk129, Sep 30, 2013
    #9
  10. davidhk129

    davidhk129

    Joined:
    Sep 8, 2013
    Messages:
    399
    Likes Received:
    35
    I don't receive your reply.
     
    davidhk129, Sep 30, 2013
    #10
  11. davidhk129

    davehc

    Joined:
    Feb 2, 2010
    Messages:
    884
    Likes Received:
    152
    Location:
    Denmark
    I have already received an email notification.

    Backing out of the option again now.
     
    davehc, Sep 30, 2013
    #11
  12. davidhk129

    davehc

    Joined:
    Feb 2, 2010
    Messages:
    884
    Likes Received:
    152
    Location:
    Denmark
    Maybe a silly question?-- You have put your correct Email address in your profile??
     
    davehc, Sep 30, 2013
    #12
  13. davidhk129

    davidhk129

    Joined:
    Sep 8, 2013
    Messages:
    399
    Likes Received:
    35
    davidhk129, Sep 30, 2013
    #13
  14. davidhk129

    davidhk129

    Joined:
    Sep 8, 2013
    Messages:
    399
    Likes Received:
    35
    Yes, the reply address is correct.
    If it was incorrect, I would not have received your 3 replies. Right?
     
    davidhk129, Sep 30, 2013
    #14
  15. davidhk129

    davehc

    Joined:
    Feb 2, 2010
    Messages:
    884
    Likes Received:
    152
    Location:
    Denmark
    ?. I thought you weren't getting them. I must admit to confusion.

    No. Reading the last entries, I think we may have both been posting at the same time.
     
    davehc, Sep 30, 2013
    #15
  16. davidhk129

    davidhk129

    Joined:
    Sep 8, 2013
    Messages:
    399
    Likes Received:
    35
    All your relies (4 ) have come in loud and clear.
    Wonder why Ian's rely was unable to reach my Inbox.
     
    davidhk129, Sep 30, 2013
    #16
  17. davidhk129

    davidhk129

    Joined:
    Sep 8, 2013
    Messages:
    399
    Likes Received:
    35
    I am receiving alerts now from 3 different members in last 10 min.
    I supposed Ian has fixed it.

    Thank you.
     
    davidhk129, Sep 30, 2013
    #17
    Ian likes this.
  18. davidhk129

    airplayne

    Joined:
    May 29, 2013
    Messages:
    246
    Likes Received:
    13
    Location:
    California
    What's odd is I will get email alerts for some, and not from others. Though, I prefer not to get email alerts since I frequent a number of forums and my inbox would be inundated with them. I prefer to use the alert indicator at the top of this site for when I come back and see what, if any, alerts I may have.
     
    airplayne, Sep 30, 2013
    #18
  19. davidhk129

    davidhk129

    Joined:
    Sep 8, 2013
    Messages:
    399
    Likes Received:
    35
    It is not important to you, but it is vitally important to the forum.
    If this problem is prevalent to most members, that means one thing......
    some people posting questions here do not get alerts that there are answers to their questions.
    Some might login and find out. That's good.
    Some might give up on this forum and go elsewhere for answers. That would be detrimental.
     
    davidhk129, Sep 30, 2013
    #19
  20. davidhk129

    airplayne

    Joined:
    May 29, 2013
    Messages:
    246
    Likes Received:
    13
    Location:
    California
    The alert indicator works just fine, as far as I can tell, so using that will suffice for me. I have not really noticed a problem with email alerts, but that is because I really haven't delved into those controls. This may be something for an admin to look into.
     
    airplayne, Oct 1, 2013
    #20
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.