BSOD win8 (long booting time)

Discussion in 'Crashes, BSODs and Debugging' started by grunesLicht88, May 30, 2014.

  1. grunesLicht88

    grunesLicht88

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    My laptop have long time whether to start or shut down since a week ago. Sometimes blue screen occur when I turn my laptop on. I dont really remember what update I made.

    Windows 8 log collector installed but found this "Could not find file c:\EventApp.txt". I used "WhoCrashed" to make .dmp because I cant find .dmp, but I dont understand what is that mean when i open it using WinDbg(x64).

    Asus ux32vd win8 64bit Japanese version, so I dont really understand what it says.
    I did reset my laptop including erase all data and then update all drivers via PC setting.
    Reported it to Asus center and they sent me the newest BIOS update
    but the problem still occure

    Can someone help me?
     

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    grunesLicht88, May 30, 2014
    #1

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  2. grunesLicht88

    Shintaro Moderator

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    Welcome to the Win8Forums.

    Crash dump files end with .dmp
    Have a look in:
    C:\windows
    C:\Windows\Minidump

    If you find them please upload them to the forum.
     
    Shintaro, May 31, 2014
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  3. grunesLicht88

    grunesLicht88

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    As I mention before, I didnt find the file in that location. thats why Im using "WhoCrashed" to make .dmp file and I upload it already. You can check in my #1 post

    edit:
    I attach the .dmp file again here
     

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    grunesLicht88, May 31, 2014
    #3
  4. grunesLicht88

    Shintaro Moderator

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    Also, open a command prompt as Administrator and type in the following:
    Code:
    wmic recoveros set DebugInfoType = 2
    Please make sure you see that the command was "Successful".
     
    Shintaro, May 31, 2014
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  5. grunesLicht88

    grunesLicht88

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    Its success already then restart it and doing the same thing twice just to make it sure. So far I didnt see BSOD anymore since yesterday. But for long booting time still exist.
    What should I do?

    [​IMG]
     
    grunesLicht88, Jun 1, 2014
    #5
  6. grunesLicht88

    Shintaro Moderator

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    Ok, lets just look at the crashing first. After that we can look at the boot time.

    So when it crashes the files will be in:
    C:\Windows
    or
    C:\Windows\Minidump
     
    Shintaro, Jun 1, 2014
    #6
  7. grunesLicht88

    grunesLicht88

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    here is the crash report from C:\Windows\Minidump
    I also have MEMORY.dmp which has size of 200MB
     

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    grunesLicht88, Jun 2, 2014
    #7
  8. grunesLicht88

    Shintaro Moderator

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    Mate,

    The problem is with the driver iastorA.sys
    Please go to you manufactuers web site HERE and update the Intel Rapid Storage Technology driver.

    Code:
    DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800460f060, Physical Device Object of the stack
Arg3: fffff88002e2b7f0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: fffffa800499abd0, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

DRIVER_OBJECT: fffffa80046b6850

IMAGE_NAME:  iaStorA.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5042afe4

MODULE_NAME: iaStorA

FAULTING_MODULE: fffff88001641000 iaStorA

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre

DPC_STACK_BASE:  FFFFF88002E32FB0

STACK_TEXT:  
fffff880`02e2b7b8 fffff803`61b9e752 : 00000000`0000009f 00000000`00000003 fffffa80`0460f060 fffff880`02e2b7f0 : nt!KeBugCheckEx
fffff880`02e2b7c0 fffff803`61b9e785 : fffffa80`04997f00 fffffa80`0507a1f0 fffff880`02e2b939 fffff803`61b2c06c : nt!PopIrpWatchdogBugcheck+0xe2
fffff880`02e2b820 fffff803`61a8b23a : fffffa80`0507a1f0 fffff880`02e2b939 00000000`00000001 fffff803`61d00180 : nt!PopIrpWatchdog+0x32
fffff880`02e2b870 fffff803`61a896a5 : 00000000`00000000 fffff803`61a8ad4f 00000000`00140001 fffff803`61d04680 : nt!KiProcessExpiredTimerList+0x22a
fffff880`02e2b9a0 fffff803`61a8b6b8 : fffff880`02e02180 fffff803`61d02f80 00000000`00000003 00000000`00045790 : nt!KiExpireTimerTable+0xa9
fffff880`02e2ba40 fffff803`61a8aa56 : fffffa80`00000000 00001f80`00e00080 00000000`00000000 00000000`00000002 : nt!KiTimerExpiration+0xc8
fffff880`02e2baf0 fffff803`61a8ba0a : fffff880`02e02180 fffff880`02e02180 00000000`00000000 fffff880`02e0de40 : nt!KiRetireDpcList+0x1f6
fffff880`02e2bc60 00000000`00000000 : fffff880`02e2c000 fffff880`02e26000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_IMAGE_iaStorA.sys

BUCKET_ID:  0x9F_3_POWER_DOWN_IMAGE_iaStorA.sys

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x9f_3_power_down_image_iastora.sys

FAILURE_ID_HASH:  {6eb4f7a0-d522-00fa-b929-42434edf48d1}
     
    Shintaro, Jun 2, 2014
    #8

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