Battery Not Detected error in Windows 8.1

Discussion in 'Software' started by MarmiteX1, Jun 27, 2015.

  1. MarmiteX1


    Jun 27, 2015
    Likes Received:
    Hi there,

    I have the Lenovo G710. I haven't used the battery for a while now and I use the laptop by connecting the powerlead directly to mains power outlet. I decided today to plug the battery in. The battery indicator lights up.

    Windows 8.1 does not detect the battery and it states "No Battery Detected".

    What i have tried:
    I have installed all the latest Windows Updates and it still doesnt detect the battery.
    I even installed the latest chipset drivers for this laptop and it still doesnt detect it. The only update i cannot install is the BIOS update because it states that "Battery Not Detected".
    I uninstalled the following from Device Manager: Microsoft ACPI compliant Control Method Battery.

    Switched off the laptop

    Removed the battery pack

    Removed the AC power lead from the laptop

    Held the power button for 30 seconds to drain the battery

    Reconnect the battery pack

    Reconnect the AC power lead

    Turn the laptop on.

    Battery not detected.

    Can anyone assist what i could do next please? I have put this question to Lenovo and they haven't even come back to me yet
    MarmiteX1, Jun 27, 2015
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